AgentNava on Wix
The AgentNava AI Assistant app puts a chat assistant on every page of your Wix site. It learns from your site and answers your visitors' questions. This page covers setup, what the assistant reads, plans, and removing the app.
Set it up
Add the app from the Wix App Market
In the Wix App Market, find AgentNava AI Assistant and add it to your site. Wix asks you to accept the permissions the app needs.
Open it in your Wix dashboard
Open AgentNava AI Assistant from your apps in your Wix dashboard. Only the owner of the site can set it up.
Sign in with AgentNava
Press Continue with AgentNava. A new tab opens. Sign in to AgentNava, or create an account. Pick the workspace for your site, or a new one, and press Allow. The app gets its own API key for that workspace. You can see it, and remove it, on the API keys page in AgentNava.
A site can be set up in one AgentNava workspace only.
Wait about a minute
The app reads your site, builds your assistant in your workspace, and puts the chat on every page of your published site. The app's page in your Wix dashboard updates by itself. When it says Live, you are done.
Your assistant and every conversation are kept in your own AgentNava workspace.
What the assistant reads
When the assistant is built, and each time you choose Read my site again, the app reads:
| What | Where it comes from |
|---|---|
| Your pages and blog posts | Your published site, as any visitor sees it. Up to 25 pages, blog posts included, starting with the pages visitors ask about most, such as FAQ, services, shipping, returns and contact. Cart, checkout, account and product pages are skipped. |
| Business details | What you entered in Wix: your business name, description, contact email and phone, address and opening hours. |
| Policies | The policies in your Wix checkout settings, such as returns, terms and privacy. |
| Services | Only if your site uses Wix Bookings (see below). |
What it reads becomes your assistant's knowledge in AgentNava. Products, orders and open times are never copied: the assistant asks Wix for them at the moment a visitor asks. The app does not ask Wix for access to your contact list or your members.
Wix Stores and Wix Bookings
Both are optional. Without them, the assistant answers from your pages, business details, policies and FAQ.
| If your site uses | The assistant can also |
|---|---|
| Wix Stores | Find products and give their price, options, stock and product page, checked live with Wix. Give the status of one order: its status, items, and each shipment's carrier and tracking. It answers only when the visitor gives both the order number and the email used at checkout, and both match. It never shares an address, a phone number or payment details. |
| Wix Bookings | Describe your services: what each one is, how long it takes, what it costs and where to book it. Check open times for one service over up to seven days, live, in your business's time zone. It never books anything: it gives the visitor your booking page, where they book. For a class or a course, it gives the booking page only. |
The app checks for Wix Stores and Wix Bookings when it builds your assistant.
Your site must be published
The chat goes on the pages of your published site. If your site is not published yet, the app still builds your assistant, and its page in your Wix dashboard says Waiting for your site to be published. Publish your site, then open AgentNava AI Assistant in your Wix dashboard and choose Read my site again. It reads your pages and the chat goes live.
Read my site again
Your pages, business details, policies, FAQ and services are read when the assistant is built. After you change them in Wix, open AgentNava AI Assistant in your Wix dashboard and choose Read my site again, under Something changed on your site?. The assistant then knows your site as it is today.
The instructions and settings you changed in AgentNava stay as they are. The knowledge read from your site is replaced by what the app reads now, so a file you added to that knowledge yourself is removed.
You do not need to do this for prices, stock, orders or open times. Those are always checked live.
Conversations and changes
Choose Open in AgentNava on the app's page in your Wix dashboard. In AgentNava you can read every conversation, change what the assistant says, and test it privately. Build an agent and Watch and manage explain how.
To switch the chat off for a while, pause the app in Manage Apps in your Wix dashboard.
Plans and replies
Plans are billed by Wix, not by AgentNava. Wix handles payment, renewal and cancellation. A reply is one answer to one visitor message.
| Plan | Price | Visitor replies |
|---|---|---|
| Free | Free | 100 a month |
| Starter | $9 a month | 900 a month |
| Growth | $19 a month | 2,000 a month |
| Pro | $49 a month | 6,000 a month |
Each plan can also be paid yearly, for less a month. A yearly plan gives the same replies every month. Wix's pricing page shows the current prices.
To change plan, open AgentNava AI Assistant in your Wix dashboard. Under Your plan, choose Change plan. Wix's pricing page opens in a new tab, and you choose and pay there. If you move to a bigger plan during a month, the difference for that month is added.
Each month, your plan adds credit to your AgentNava workspace, and each reply uses some of it. The replies in the table are for the Lite grade, which the app gives your assistant. If you change the assistant to a higher grade in AgentNava, each reply costs more. Your workspace's credit is shared by all its agents. When it runs out, the chat tells visitors it cannot reply right now. Credits and billing has the details.
Your Wix dashboard page shows how many replies are left this month, and says so when they have run out. Replies come again on the first of the next month, or at once on a bigger plan.
Each Wix site needs its own AgentNava workspace, because each site has its own plan. When you sign in for a second site, choose A new workspace.
Remove the app
Remove AgentNava AI Assistant in Manage Apps in your Wix dashboard. At once:
- The chat leaves your site.
- The assistant stops checking products, orders and open times.
- The app deletes the key it held to your AgentNava workspace.
Your assistant and its conversations stay in your AgentNava workspace. To delete them, open the assistant in AgentNava and choose Delete. If you add the app again later, you set it up again from the start.
The app keeps a small record of your site (its Wix site ID, name, address and plan) until you ask us to delete it. See Privacy requests.
Privacy requests
Wix does not pass privacy requests on to apps. Send them to us at contact@agentnava.com.
| The request | What we do |
|---|---|
| You ask us to delete your site's data | We delete the app's record of your site and reply within 7 days. Your assistant and its conversations are in your AgentNava workspace: delete them there, or ask us in writing and we delete the assistant for you. |
| A visitor asks us to delete what they said in your chat | We forward the request to you, and you delete the conversation in AgentNava. We tell the visitor we did so. If you do not act within 30 days, we delete the conversations that contain the visitor's email address or phone number. |
| Someone asks to see their data | We send what the app's record holds about your site within 30 days. Conversation transcripts are in your workspace, so they come from you. |
The full terms are in the Privacy Policy, under "Wix sites".
Help
Email contact@agentnava.com. Include your site's address, so we can find it.